Introducing the National NHS Complaints Managers Forum. Already well established with over 690 members, the forum is a group of complaints, patient advice and liaison services (PALS), patient experience managers and others involved in complaints and patient feedback from across …
"Sustainability and transformation plans (STPs) are becoming a type of ‘planning catch-all’ for the NHS," says Ewan King in his latest blog for Social Care News. The Director of Business Development and Delivery at the Social Care Institute for Excellence (SCIE) explains how STPs …
Market shaping is not an activity undertaken just by local authority commissioners, says the Institute of Public Care’s Nic Rattle, and we need to recognise that. Who shapes our care and support market? For many, market shaping is seen as a new …
‘Being a senior or emerging leader intent on enabling better systems working across the health and social care sectors can be a lonely business,’ says Nicholas Bradbury, senior associate at the NHS Leadership Academy, as he leads the design and …
‘Although awareness of autism has increased in recent years, there are still considerable gaps in health and social care provision in the UK and elsewhere in the world’, explains Dr Silvana Unigwe, general practitioner and The Royal College of General …
It’s with pleasure we feature the latest guest blog from Tony Hunter, Chief Executive of the Social Care Institute for Excellence (SCIE). As part of our call for evidence coverage, he explains why it’s so important that we work together …
Too many people are lonely. And isolation is very bad for our health and wellbeing. That's according to experts and academics. With the recent John Lewis 'man on the moon' advert, we have also seen the issue achieving ‘cut through’ …
When it comes to searching the web for social care and health information, Jim Thomas, Skills for Care's Programme Head for Workforce Innovation, always find plenty. But how do we know what we're looking at is the most relevant? How …
In a follow up to Dr Sam Bennett's blog of 30 September, just a brief reminder that our good friends at Think Local Act Personal (TLAP) are seeking your views on their latest online resource to support personalised care and …
New guidance to support integrated and person-centred care for people with health and social care needs has just been launched reveals TLAP's Programme Director Dr Sam Bennett. Personalised care and support planning (PC&SP) is part of a different relationship being …