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This blog post was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

A&E pressures, social care and the Better Care Fund

Posted by: , Posted on: - Categories: Integration, Viewpoint

David Pearson, President of the Association of Directors of Adult Social Services (ADASS) offers his personal view on A&E pressures and the need for social care to be properly funded and integrated with local health services – a need already being addressed by the Better Care Fund.

David Pearson
Pearson: 'We really do need investment in service provision in the community. Social care has a big part to play.'

There seems little doubt the country’s A&E departments are in some areas – not all – beginning to hit the buffers. The cold facts, as reported recently by the HSJ, are that the number of patients waiting longer than four hours is at a record high. Most recent 2014 NHSE figures show some 7,760 patients in one week waiting more than four hours to be seen, treated, admitted or discharged - the highest number since weekly records began in 2010, and getting higher.

Meanwhile emergency admissions via A&E were at their highest ever level in the week beginning December 1 with 110,092 patients admitted, of which only 87.7 percent were seen within four hours – “the worst performance since April 2013 when the UK experienced a particularly cold bout of weather.” Delayed transfers of care also surged to a menacing 29 percent higher than for the same week in 2013.

Early in 2015, a new swathe of worsening figures have been released; media coverage has intensified, and the issue, as well as the collateral matter of delayed transfers associated with it, will be reconfirmed as a burgeoning political hot potato. New initiatives will be launched in order to assuage the problems.

Why are A&E pressures rising? There are a variety of reasons. The visits have been increasing year on year for ten years since primary care-out-of-hours were changed ten years ago. The College of Emergency Medicine has concluded that 15 percent of people who visit A&E could be treated elsewhere – a figure which matches the increase in the number of people who are living with long term conditions - particularly older people. We expect to have three million people living with three or more long term conditions by 2018 and the number will continue to rise.

It is fantastic news that we are living longer, but there are some illnesses associated with advanced age such as dementia, strokes and heart problems. People have an illness or an accident, maybe a fall, and come to A&E and then need admission. It is also not widely understood in the public mind at least, that the number of hospital beds has reduced by a third over the last twenty years - about a 60,000 reduction in all.

Of course this has partly been a response to the fact that people tend to stay in hospital for shorter periods; partly because of advances in medical and surgical procedures, but also because, despite views to the contrary, we have got better at caring for people in their own homes. Even 20 years ago it was calculated that the transfer of responsibility for community care from the social security budget to local government– and the subsequent withdrawal by NHS of what were then deemed to be `geriatric beds’ - had saved the Treasury some £2billion. There is still a very real question about what is an appropriate number of beds given our population.

The process of transfer of care takes place when the hospital feels it has reached the end of beneficial hospital treatment. This doesn't mean that discharged people are ‘well’ and their continuing needs - which are often extensive - still need to be met in the community or at home. It has often not been understood that people have the legal right to make a choice if there is a need to choose a care home. It is quite right that sufficient time is given to make such an important decision. It needs to be stressed that continuing work in the community requires close working and coordination between health and social care: it is not only about the latter.

Despite a 26 percent reduction (£3.5billion) in savings being required of social care over the last four years, overall the proportion of delays attributable to social care has gone down from 33 percent to 26 percent. But of course, the overall number has gone up. It is still the case that a quarter of the delays are attributable to social care. Addressing these must therefore be a priority. It then brings into question whether it is sensible, given the increase in demand, to protect the health budget when there will have to be further cuts to social care because of reductions in funding. This makes no sense.

So what do we need to do?

The Better Care Fund objective is to join local planning to integrate care, albeit that the money, £5.3 billion has already been spent on priority care elsewhere. But it is right to:

  • Develop multidisciplinary care in primary care settings
  • Identify those most needing a proactive approach
  • Increase capacity on a seven day a week basis
  • Provide crisis intervention services
  • Involve the voluntary sector in community-based schemes
  • Share information efficiently
  • Develop more supported living schemes such as extra care
  • Develop more schemes to support people at the end of life to stay in their own homes
  • Give better treatment and services to support people to live well with dementia, and;
  • Make sure informal carers are supported appropriately.

We really do need investment in service provision in the community. Social care has a big part to play, but we need an aligned funding settlement within social care and health. We know there is a shortfall of £8billion from the Five Year forward view. Well, there is also a similar problem in social care. The LGA/ADASS report on the state of social care finances predicts a gap of £4.3 billion. This needs to be addressed alongside the gap in the health budget in the next spending round. We must use this period as a wake-up call for the need to plan and prepare for the changing needs and requirements of our population.

David Pearson

Twitter: @ADASSdavidp

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  1. Comment by Mary Marshall posted on

    We know all this.... what is needed is action NOW, No good urging us to live longer and then treating the elderly needing care as pariahs. Most of them have worked and contributed all their long lives|

  2. Comment by Gary posted on

    I have worked for the NHS for many years i was a charge nurse in one of the biggest A&E departments in the west midlands and when i worked more than often targets were met i was also a clinical site manager and this role included bed management so i really do understand the pressures how ever when i read in the paper that this hospital was one that able to meet its targets and i know surgical day case was used for medical patients extra areas opened but struggling for staff i have text messages stating they prepared to pay CSW a band 5 and the RGN's - band 8 to cover, i agree there is lots that could be done i work in the private sector now and all my skills and experience and knowledge and i am deputy managing in a nursing home not far from the hospital and there is so much that could be done there specialist bed s etc

  3. Comment by Fay Creed posted on

    There was some T.V. coverage about Accident and Emergency Pressures.a few days ago. The statistics quoted were that 50% of people arriving at And E were discharged without treatment. There should be a more robust system of screening patients by asking them a series of questions when they ring 999 and people should not be allowed to just turn up at the doors without having made some attempt to seek advice first. Failure to address these issues means that a lot of time and resources are spent which could be used elsewhere and the general public needs to be educated to know that they cannot treat casulaty as a medical drop in centre. Furthermore people who make hoax calls or repeated calls should receive some kind of fine, sanction or rebuke for time wasting. As for patients in corridors waiting for transfer perhaps more use could be made of volunteers to chaperone or comfort people in distress whilst they are waiting. Perhaps you could have G.P. beds in hospital whereby patients unable to be discharged could be cared for. These could be manned by health care assistants who have been suitably trained. The G.P.s may then pull their finger out to get their patient back into their own home or respite. Hospital should be a place for the acutely ill in my view. Rehab should be elsewhere. I may be oversimplifying the problem but these are my thoughts.

  4. Comment by yu posted on

    A and E is free and by and large non discrimimatory anyone can attend.

    If someone can not afford medical treatment then it would seem reasonable enough as this is what the free service is.

    If there was other free enitlement then people could use that, the other parts of NHS dentists, GPs are private buinesses, there is no mandatory enitlement to these services as far as aware.

  5. Comment by Roger Wharton posted on

    Local Authorities are between the rock and the hard place. They are required to shape a sustainable care market and pay appropriate fees to do so yet Govt austerity measures are taking large chunks of money away from social care as part of their required savings at a time when demand is increasing. Fees continue to lag well behind inflation and many Local Authorities have not kept pace. The NHS depends on the 'silent health service' to accept emergency admissions from acute services but do not understand that this comes at a cost; there does seem to be any willingness to to make better use of the Better Care Fund to acknowledge and support this. The social care sector stands ready to help but it desperately needs the funding to do so. The sector can readily accept safe discharges from acute services to ease the burden on A&E and elderly wards. Please support us to support the NHS.

  6. Comment by Coral Bartlett posted on

    If many of the convalescent homes had not been closed due to lack of funding, there would not be so many patients blocking beds in hospital wards waiting for rehabilitation. Just been through this with an elderly relative. He is still filling a nursing home bed and without the required daily physiotherapy he needed from a suitable rehabilitation centre/ convalescent home he has simply deteriorated and now requires permanent residential/nursing care. Seems obvious to my simple mind that the system should be hospital, convalescence/rehabilitation and home with a care package if necessary.

  7. Comment by Karen posted on

    At the point where put unit costs on social care services to help personalise the service to meet the person's needs, we also started the process of highlighting these costs more acutley. This has led to more and more focus on the cost of each person'a budget and as the financial crisis has biten down, the aim is to drive down these costs. In my view, and I work as a social worker, this has led to settling for "less good" care to meet the allocated budgets. Contracting out services has led to large gaps in provision and fragmentation, so that it is a minefield for people trying to use the services. Contracting out has also driven down prices, and ultimately quality of care.